Karen has become such a pillar of my business, it’s hard to imagine what I did without her.  Completely reliable, efficient and extremely courteous and professional, I trust her with the most delicate of customer communications as well as with setting up the fundamental systems behind our business and keeping these in tip-top condition, so I can get on with my role as Director.

Karen loves a challenge and there have been many in the early years of my business which have required an intelligent grasp of new concepts and skills and a rapid implementation.  Karen seems to thrive in these situations and takes everything in her stride while she continues to expertly juggle a whole range of regular responsibilities, I now rely completely on her for.

But most importantly, Karen is an invaluable team player who takes initiative, co-operates with others in the team behind the scenes and very much has the best interests of my business and myself at heart.

In short, she is a gem!
Heather Bienefelt | Integrated Consulting Solutions

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